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P
prb2
Participant
August 20, 2020
Question

Stamp tool is broken? Or copy-paste?

  • August 20, 2020
  • 1 reply
  • 1111 views

I'm using the stamp tool to place a seal on some multi-page PDF documents.

When I stamp the first page, I copy the stamp, page down, and paste it to the next page.  The latest version of Acrobat DC seems to copy it to the same place, which is really cool - the previous version placed it at the center of whatever your view was.

But, on some of these pages, I need to either re-size, or rotate the stamp, or both.  Once I do this, I go back to a page that I had previously stamped, and that stamp is now rotated and / or resized - sometimes stretched so that the aspect ratio is all wrong.  So I fix that one and move along, only to find that some of the other stamps are now wrong as well.  What did you break, Adobe?

This topic has been closed for replies.

1 reply

G
Adobe Employee
gaurav217470806
Adobe Employee
August 20, 2020

Hi,

 

Sorry to hear about the issues that you are facing here.

Please help me with the below queries so that i can help you further in this ?

 

1) Could you please share the  screen recording of the issue that you are facing would be a great help.

2) Could you please share a  file with me at gaurav2@adobe.com  with which you are facing the issue so that we can try it out at our end ?

3) Could you please specify for which kind of Stamps you are facing issue i.e Predefined Stamps or Custom Stamps(you have created any).

 

Thanks

Gaurav

P
prb2Author
Participant
August 20, 2020

1) I can't share a screen recording, but I understand why that would be helpful.  I will try to share some very tightly cropped screenshots instead.
2) I also can't share a file - the PDF I'm working on contains architectural and engineering plans for a government facility.
3) I am using a custom stamp to digitally apply an architect's seal and signature to the PDF file.  In this case, it's a scanned PDF from our Canon copier, which I have cropped in Photoshop, and used to create the stamp.  

I've done this process many times before, but this is the first time since the recent update, and it's the first time I've had any issues.  

The issue only seems to appear when I've rotated and / or resized some of the copied stamps.  I was able to work around this bug by not rotating any of them and keeping them all the same size.

G
Adobe Employee
gaurav217470806
Adobe Employee
August 21, 2020

Hi,

Thanks for sharing the images and detailed Description. We are able to reproduce the issue at our end. We will update once the issue is fixed.

 

Thanks for your Co-operation and working with workaround for now.

 

Thanks

Gaurav

 

 

 

 

 

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