Still unable to print by pdf size

Hi, I got a new computer so I have a fresh new install of acrobat and I'm having trouble getting it to print by pdf size.  I reseached the steps and everything is updated, but it will still only print letter.  I've even checked/unchecked the box mentioned in the 'Note' here:  https://helpx.adobe.com/acrobat/kb/unable-to-print-using-choose-paper-source-by-pdf-size.html

Any thoughts?