Strange black box when editing in Adobe pro

My collegue has a black box appearing when tryng to edit any drawing. Please could someone advise how we can resolve this. Thank you in advance 🙂

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Community Expert

This is not a screenshot of an Adobe Acrobat. What program is her using?

Participant

Hi, They are using Adobe Acrobat DC

Community Expert

We will need to see a screenshot of this in Acrobat. Open the comments pane and take a screenshot of that.

Has your co worker tried to edit the black box using the Edit tool?

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