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mbmast
Known Participant
January 24, 2023
Question

Strange error: This operation is not allowed, since scanning is in progress.

  • January 24, 2023
  • 1 reply
  • 1074 views

Using the Optimize Document wizard, I'm getting a lot of "This operation is not allowed, since scanning is in progress" errors.

 

This is a confusing message.  It sounds like Acrobat Pro is telling me it can't scan the document becuase it's busy scanning the document.  What is really going on?

 

Here's the full message:


[-]WI Commitment.pdf(Failed)

  1. Optimize Scanned Pages
    Command Name: Optimize Scanned Pages
Command Start Time:	2023-01-24 12:01:13
reportType: Error
errorCode: 0
message: This operation is not allowed, since scanning is in progress.
reportType: Error
errorCode: 0
message: Scanned Image Optimization failed processing this page
Command Status: Failed
  2. Save
    Command Name: Save
Command Start Time:	2023-01-24 12:01:13
Command Status: Succeeded
Command Finish Time:	2023-01-24 12:01:13
    This topic has been closed for replies.

    1 reply

    M
    mbmastAuthor
    Known Participant
    January 24, 2023

    There's more.  When I try to close Acrobat, I get this:

     

    A
    Andrew340570276lzt
    Participant
    December 5, 2023

    Same problem. But seem to have fixed it the following way:

    Open the Windows Command prompt by typing cmd into the search box

    In the command prompt window, type the following (omitting the inverted commas) "taskkill /im acrobat.exe /f /t". Then hit the Return or Enter key.

    It should shut Acrobat down and when you restart it, the problem will not come back

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