Hi,
Executing the Acrobat Pro installation file (Acrobat_Set-Up.exe) opens a white screen window and there is no progress or even error messages. The installation required log-in and I did it as requested. Is there anyone who experienced and resolved this issue? Thanks!
Hope you are doing well and thanks for reaching out.
Please try to remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer once and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works for you.
Let us know how it goes.
Regards
Amal
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