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M
mightyCan
Participant
September 29, 2023
Question

Submit Button Sends Mail Directly

  • September 29, 2023
  • 1 reply
  • 649 views

Hello ,

I have an issue with one form. When I clicked submit button on the pdf, I am expecting draft mail to be popped up in Outlook but instead it is directly sending the pdf.

How is this possible?

    This topic has been closed for replies.

    1 reply

    try67
    Community Expert
    try67Community Expert
    Community Expert
    September 29, 2023

    This should not happen, unless you installed a script file on your local machine that allows for it, or if the file has been certified by its creator. Are you sure its sending it by email, and not submitting the data to a web-server? Do you see the sent email with the file attachment in your Sent folder?

    M
    mightyCanAuthor
    Participant
    October 1, 2023

    Yes, it is in the Sent folder. 

    Actually, this is a company pc. Before 1-2 months ago, it was working as expected but now it is sending the mail directly.(same behavior on all laptops we checked) Probably, after some updates, this happened but I am not sure what kind of settings may have changed. Which settings can I check about this issue?

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