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Answered

Submit button submits to wrong email address

Forum|Forum|5 years ago
March 19, 2021
2 replies
2866 views

I have created a form in Adobe DC Pro. I have configured a submit button to submit forms to a central email address followinga ll instructions in guides and it all looks fine but when user tries to submit the email has defaulted back to my email address - cant figure out why this is happening. Any ideas welcome

Thanks

Helen

PDF forms

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Correct answer helenb84576261

Don't use the Distribute command, just send it directly as an email
attachment.

ok thanks I will try that

Community Expert

Community Expert

Can you share the file with us?

AkanchhaS8194121

Legend

Hi Helen,

Hope you are doing well.

Please check the following document and see if the steps have been performed correctly to change the email address or not.

https://helpx.adobe.com/acrobat/using/setting-action-buttons-pdf-forms.html#add_a_submit_button

Once done, save the form using a different name and then check back.

If it still doesn't work, then please share the sample file with us, we'd like to test the same at our end.

Thanks,

Akanchha

helenb84576261Author

Inspiring

Hi

please find attached the form. The submit button taht is causing difficulty is right at the end

thank you

Helen

Post_Graduate_Application_Original__test_19032021_(2).pdf

Community Expert

Community Expert

It's not generating an email to "nmpdu.midlands [at] hse.ie" when you click it?