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Correct answer Adorobat

Hi,

As we have checked the account details using the email address you are logged into the forums, you have a subscription for Acrobat Pro DC. You can check the details for your account using the steps given in this help document: Manage your Creative Cloud membership

You may also contact support using this link: Contact Customer Care  ((sign in with your Adobe ID to begin > select Account issues > select change or upgrade my membership > show me my contact options > and choose from chat or phone).

Let us know if you need any further help.

Shivam

2 replies

T
Test Screen Name
Legend
July 9, 2018

Just to motivate you to contact Adobe... this is a monthly subscription and it will happen every month until you deal with it.

Adorobat
Community Manager
AdorobatCommunity ManagerCorrect answer
Community Manager
July 9, 2018

Hi,

As we have checked the account details using the email address you are logged into the forums, you have a subscription for Acrobat Pro DC. You can check the details for your account using the steps given in this help document: Manage your Creative Cloud membership

You may also contact support using this link: Contact Customer Care  ((sign in with your Adobe ID to begin > select Account issues > select change or upgrade my membership > show me my contact options > and choose from chat or phone).

Let us know if you need any further help.

Shivam

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