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Participant
December 31, 2024
Question

Subscription not showing up

  • December 31, 2024
  • 1 reply
  • 288 views

I have a annual subscription to a basic adobe plan ($155/yr). I tried to open acrobat reader to edit a document and am unable to without signing up for a free trial. What am I paying for if i need to use a free trial for acrobat when my subscription is the acrobat basic package?

 

Am I missing some critical step in utilizing the program or is this not included in the subscription? any advice would be helpful. 

 

1 reply

creative explorer
Community Expert
Community Expert
January 1, 2025

@MWC703  if you log into your account, adobe.com, you should be able to see the apps in the dashboard:

If you click on Apps on the left-hand side, you should see that you can install Adobe Acrobat,


If it says 'Buy' it means it isn't part of the paid plan...

 



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