Subscription via Gcash

Forum|Forum|5 months ago
October 14, 2025
1 reply
222 views

Good day!

How can I ask for refund? I was charged with monthly subscription although I already cancelled my free trial. I entered my gcash account to avail the trial. Then, upon checking my adobe account, the plan that was paid was not reflected on my account. I was charged last October 7, 2025 yet nothing reflects on my account.

Cancel subscription

Correct answer Amal.

Hi there

Hope you are doing well and sorry for the trouble.

This is something better handled by our billing team here https://adobe.ly/4haA4xY click on the contact us button at the bottom right corner to start the process.

~Amal

Amal.Correct answer

Legend

Hi there

Hope you are doing well and sorry for the trouble.

This is something better handled by our billing team here https://adobe.ly/4haA4xY click on the contact us button at the bottom right corner to start the process.

~Amal

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