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C
Charles Mo
Participant
February 22, 2023
Question

Suppression signatures enregistrées

  • February 22, 2023
  • 2 replies
  • 3607 views

Bonjour,

 

Je ne parviens pas à supprimer les signatures dans Signer soi-même, quand je clique sur le signe moins (-), il ne se passe rien.

 

J'ain réinstallé complétement Adobe Acrobat, fait une réparation et redémarrer l'ordinateur, mais rien n'y fait...

 

Auriez-vous des solutions à ce sujet ?

    This topic has been closed for replies.

    2 replies

    C
    Céline34394002yy6i
    Participating Frequently
    December 21, 2023

    Bonjour

    j'ai également le même problème, j'ai déjà effectué toutes les démarches indiquées dans la solution proposée à cette question. 
    auriez-vous une autre solution à nous apporter ?

     

    Amal.
    Amal.
    Legend
    December 22, 2023

    Hi there

     

    What happens when you try to delete the saved signature/initial? Do you get any error message? If yes, please share the screenshot of the same for more clarity?

    Also, make sure you have the recent version 23.08.2042X installed. Go to Help > Check for updates and reboot the computer once and see if that works.

     

    ~Amal

     

    C
    Céline34394002yy6i
    Participating Frequently
    December 22, 2023

    Nothing happens, no error message

    Céline

    Amal.
    Amal.
    Legend
    February 22, 2023

    Hi @Charles Mo 

     

    Hope you are doing well and sorry to hear that.

     

    Please try the steps in the order defined and see if that works,

    1. Remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html 

    2. Reboot the computer once and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

     

    Let us know if you experience any trouble and need more help.

     

    Regards

    Amal

     

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