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Inspiring
October 20, 2024
Question

Suspected Acrobat Bug

  • October 20, 2024
  • 1 reply
  • 202 views

Acrobat Pro DC 2021

thi is a PDF postage label and it is right on the LH edge of the page.
I need to make it smaller to fit on the item to be posted so I shrink the label.

But It seems that if I shrink a page Adobe shrinks the whole page including the margins (which I undertand are set to the printers limits) and there seems no way to change these page margins.

the result is when I shrink a page and print I lose the left hand characters on each line

 

If I go into Organise pages and say center the page it displays centered but when I print , the print is still left justified.

How can I fix this

 

1 reply

S_S
Community Manager
Community Manager
February 17, 2025

Hi @Rincewind261910141hls,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

We made multiple stability and performance enhancements around printing PDFs in the subsequent releases. 

Would you mind updating the app to the latest version (2024.005.20xxx) and letting us know if the issue is fixed for you?

 

If not, please share:

1. A sample document to test the situation in house;

2. Print logs from your device. You can learn more on how to get them here: How to collect Print logs for Acrobat/Reader?

 

Look forward to hearing from you.


-Souvik