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Taskbar Phantom Window when using multiple monitors

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I'm using Windows 11. I've used Adobe Acrobat Pro for many years but recently upgraded to Windows 11 and am wondering if my issue is related. Using multiple monitors (extended view) when I open a pdf file on one monitor there is one icon in the taskbar showing my open file name as expected. If I MOVE this pdf document to one of my other monitors the taskbar DUPLICATES and shows two open files with the same name even though I only have ONE document open. If I move it to the third monitor sometimes it shows in triplicate. This is visually distracting and uses up my taskbar space. If I open a second document it is very difficult to tell which file to toggle back to as the "phantom" files don't react if I click on them.

Windows

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David288435270jso

Participant

Struggling with this issue, also plenty of empty tab previews, but could not find any decent problem reporting,

until I discovered it depends from display to display and that's what brought me here.

This is not an issue with pdf files, this is an issue with Adobe Acrobat and only with Adobe Acrobat.

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-Matty-

Participant

This continues to be an issue as of 9.2.2025. @40393896 - Stopp replying with "Adobe is working on a fix and will go live soon". Your "soon" is relative at best. My soon, much like the rest of those complaining here, was in 2024. More than a year later, and Adobe still has no resolution. If we could afford to drop this software, I would recommend doing so just based off poor support by the supposed "engineers" at Adobe. Shame on Adobe for continuing to charge such high prices for this software and let trival issues like this go unresolved for well over a year from reported date.

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Kevin31204537356t

Participant

Agreed, Matt! Where is the accountability? Adobe needs to provide a firm date to correct this an execute.

"We're working on it" means nothing.

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L3x1

Participant

The Same... this Bug is only by Adobe Reader + Microsoft Firefox and only on Windows 11
I used 3 Monitors and when open Adobe Acrobat on 1 Screen, it's ok.
When change the Window to the next Screen, is open more Tabs on Taskbar.

Only Soluton was... change to the Main-Screen or Close and re-Open the Application.

I hope Microsoft or Adobe + Mozilla can this fix.

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Souvik Sadhu

Legend

Hi @L3x1,

Hope you are doing well.

Thanks for sharing your observations.

This is one of the top priorities for our team, and work is ongoing for the issue.

The fix should be live soon.

Regards,
Souvik.

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Jason38528165cv0r

Participating Frequently

Souvik - Any new updates over the last month?

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Justin5D14

Participant

I'm having the same issue. Please fix!

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Souvik Sadhu

Legend

Hi @Justin5D14,

Thanks for reporting the issue, and sorry for the trouble with the experience.

We are working on it and the fix should be live soon.

Regards,
Souvik.

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Jason38528165cv0r

Participating Frequently

Souvik - Would you be able to provide us with an estimated fix date?

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FrustratedDCUser

Participating Frequently

Have the same problem and apprently no help from development since we are 1.5 years later now. Useless program, please fix this.

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Souvik Sadhu

Legend

Hi @FrustratedDCUser,

This is a known issue, and the team is working on a fix.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.

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Jason38528165cv0r

Participating Frequently

Souvik - Any new updates on this issue?

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Catsimulator

Participating Frequently

Hi,

We are also having this issue for Windows 11 (Server 2025 standard) for a remote user with 3 monitors. Bumping this thread for a hopeful solution from Adobe.

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Amal.

Legend

Hi there

Hope you are doing well and sorry for the trouble.

We've escalated this issue to our engineering team, and they’re actively working on a fix. While we don’t have a specific timeline just yet, we’ll make sure to keep you updated as soon as we have more details to share.

Thanks so much for your patience and understanding.

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Jason38528165cv0r

Participating Frequently

Thanks, Amal. I am still continuing to have this issue as well, and it has been at least at least a year now with no fix. I appreciate the escalation, but honestly, I cannot understand how a problem like this should take more than a year to resolve. Now that the issue is escalated, I sure hope Adobe can fix it, especially considering the annual cost of the software for both me and likely most of the others who have commented in this and other similar threads.

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Jason38528165cv0r

Participating Frequently

I have had this same issue for over a year now, and Adobe has seemed completely uninterested in resolving the issue. Extremely frustrating especially considering the cost of the software.

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