Skip to main content
OCSATech
Participant
March 1, 2017
Question

Temporary Locked Files From Printing

  • March 1, 2017
  • 2 replies
  • 739 views

Temporary files are being left in the user roaming profile after a print job. Unable to delete this files Z@*.tmp because they are used by a system process. After a long troubleshooting session with Microsoft, they chalked it up to an Adobe issue. File path is C:\Users\userprofile\AppData\Local\Temp.

This topic has been closed for replies.

2 replies

Ussnorway7605025
Legend
March 2, 2017

acrboat  wrote

File path is C:\Users\userprofile\AppData\Local\Temp.

if this path is in a Microsoft server then you have set your printer up incorrect

if it is on a workstation i.e, w8, w8.1 or wx then the user needs admin or superuser rights to touch that file and if Adobe software was preinstalled then thats why they don't have permission by default... you could workaround it with a homegroup or new temp file location

OCSATech
OCSATechAuthor
Participant
March 15, 2017

I have tested this with an admin account on W7 and W10 OS. The temporary files are still locked. Error says they are still opened in System even after closing Adobe Acrobat DC.

Nancy OShea
Community Expert
Community Expert
March 1, 2017

Is this an Acrobat or Acrobat Reader question?

Nancy O'Shea— Product User & Community Expert
OCSATech
OCSATechAuthor
Participant
March 15, 2017

It is Acrobat DC, not reader.