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Known Participant
September 13, 2019
Question

Text reformatting when Creating comments

  • September 13, 2019
  • 3 replies
  • 2089 views

Hi, so basically I'm experiencing trouble when using Adobe Acrobat Pro DC. I basically want to add comments to my PDF. I am using Adobe Acrobat Pro DC version 2019.012.20040

 

The comments I wanna add are in a different format in a MS word document and when I copy paste them, the bold and italicized words in the original word document are originally there in the word document style and remain so when I click post, but when I close the comment pop up, the format resets.

I have shown this issue in a video here: https://www.youtube.com/watch?v=oGS1s4u2ojI 

 

Why is this happening and is there a way I can preserve the font style when transferring content from a MS word document to the comments box in Adobe Acrobat Pro DC? It is very time consuming italicizing and making words bold again. 

I am really in need of help and will appreciate a permanent resolution to this. Thank You!

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3 replies

ls_rbls
Community Expert
Community Expert
October 9, 2019

Ok here is the correct answer as illustrated throughout the next set of slides:

 

 

 

 

 

 

jaleedagAuthor
Known Participant
October 9, 2019
Hey, Thank you for your response. See this is if I convert a Word Document to PDF. I ain't doing that, I'm just copying text in a particular format from word to my PDF as a comment. See my video I posted. What you have posted applies to if I convert a Word document to PDF which isn't the problem I am facing.
ls_rbls
Community Expert
Community Expert
October 9, 2019
Yes , I apologize I gave you the wrong guidance. I see what you are saying, what you want is for the copied text to retain the original text formatting like what is in Bold should display in Bold. I am editing the last slide with another one for you
ls_rbls
Community Expert
Community Expert
October 9, 2019

Hi,

 

Please refer to this slide:

 

 

 

 

jaleedagAuthor
Known Participant
October 9, 2019
I tried it, issue is still maintaining, don't know why when copying, the formatting is maintained but when I close the comment pop up it resets.
jaleedagAuthor
Known Participant
September 15, 2019

Hi! Anyone from the support team please hear my plight. Would deeply appreciate. Thank You!

jaleedagAuthor
Known Participant
October 9, 2019
Hello! Where is the support team? Are they dead?
ls_rbls
Community Expert
Community Expert
October 9, 2019
Hi, have you try and change the default fallback options for the fonts in Acrobat?