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Participating Frequently
January 25, 2012
Question

text unreadable when using adobe acrobat to print pdf

  • January 25, 2012
  • 5 replies
  • 27671 views
  • When printing to a pdf with adobe acrobat professional version 9 all i get is lots of symbols in place of the original text. I have tried printing preview, converting webpage to pdf etc but when converted to a pdf it just displays symbols, however when copying the text and pasting it here for example the text is readable.  Is there anyway i can fix this or i have a missed something in the settings of adobe acrobat?

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5 replies

Participant
May 25, 2015

If you have problem copying text from PDF into Word, a free & reliable way around it is to upload to Google Drive and open with Google Docs.

Allta Media
Community Expert
Community Expert
January 26, 2012

Let us know if this technical note titled Missing or Garbled Text when converting or combining PDF documents in Acrobat 9 helps address the issue.

Participating Frequently
February 22, 2012

I have followed the instructions on the 'missing or garbled text article' and it still happens.  I have embedded all the fonts.  I really dont know what the problem is.  It happens when printing emails to pdf.

Inspiring
January 25, 2012

There are two things to check. First, use ctrl-D and the fonts tab to be sure your fonts are embedded. Second, try changing the option on displaying with local fonts (under the Display Preferences -- I have the box unchecked).

Participating Frequently
January 25, 2012

Hi, ive used ctrl - D and went to the fonts tab, but im not sure how to embed them?  Then i went to the preferences - page display and unticked use local fonts, but it hasnt changed. Its only on specific pages like paypal. 

Inspiring
January 26, 2012

Generally, if you have the fonts on your system, then the fonts should properly display. To embed the fonts on your system, you would again have to have the fonts on your system. It sounds like some fonts are being used that you do not have. You might try downloading the fonts you think might be the problem. Be careful, you have to have the precise font, not one that sounds correct. Even sometimes fonts with the same name are not really compatible. You should be able to select the text touch up tool (new name in AA X) and select some of the text and see what the font name is. Then you know what you should be looking for.

DaveStromfeld
Adobe Employee
Adobe Employee
January 25, 2012
DaveStromfeld
Adobe Employee
Adobe Employee
January 25, 2012

Hi!

Since your issue is related to Acrobat and not the CreatePDF service, I'm moving your question to our Acrobat forum.

Dave

Participating Frequently
January 25, 2012

hi , when posting i looked for the acrobat forum but it was grayed out? Could you send me the link to the acrobat forum because i cant find it?