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dickdunbar
Known Participant
November 17, 2017
Question

Thanks for updating the firefox acrobat extension. Unfortunately, it doesn't work

  • November 17, 2017
  • 3 replies
  • 3607 views

After activating the extension ( previously disabled ) I tried to create a PDF from this URL.

Adobe Acrobat extension for Mozilla Firefox

I got a blank page.   Did anyone actually test this?

firefox 56.0.2 (64 bit)

Windows 10 Version 1709 Build 16299.64

Acrobat XI 11.0.23

This topic has been closed for replies.

3 replies

Pooja__
Pooja__
Participating Frequently
November 21, 2017

Hi dickdunbar​,

11.x retains its previous behavior and there are no changes in 11.x. Although DC converts your mentioned pages.

Best Regards!

D
dickdunbarAuthor
Known Participant
November 30, 2017

Reviewers:  I'm having a horrible time with this laptop because
Microsoft Insider updates removed the ability to disable the
track pad.   My touch typing is going all over the place,

removing content ... typing in strange places.

As soon as you stop moderating, I will fix the previous post.

D
dickdunbarAuthor
Known Participant
December 1, 2017

I have installed Acrobat Classic 2017.  This is NOT an acceptable solution, in my opinion.

  1. I cannot have 2 Acrobat's installed, so I had to remove my finely tuned XI environment.
  2. Classic 2017 changes everything in the UI;  I can't find a way to replicate my previous Tool setup,
    so everything takes far more clicks.
  3. Yes, the webpage I identified does convert to a PDF.
    Apparently that page had something special about it, because other "logged in"
    web pages continue to render fine using XI.
  4. The Acrobat 2017 conversion process is an order of magnitude slower.
    I suspect it is the two-step conversion process:W
    - Download the web page content to disk
    - Convert the files to a PDF
    - Erase the downloaded files

    I automated this process in the Acrobat XI environment when the extension failed to work correctly.
    - Browser:  Save As Web Page Complete"
    - Acrobat XI: "Convert html file to PDF"
  5. The Acrobat 2017 conversions are not accurate.
    The images in the webpage are distorted
    There is web content that is missing.  ( Perhaps the extension doesn't handle frames correctly? )
    Try it yourself on this URL I used as a test.  ( URL removed Was this the moderator objection?  You didn't say.)
  6. One clear improvement.  I often have to convert email content to a PDF
    gmail:  Select an email from the inbox
    Click on "Print All" icon ( Upper Right )
    Cancel the print popup
    Convert Web Page to PDF with Acrobat extension.
    Acrobat XI used to collect only Google text.  Acrobat 2017 captures the content correctly.






G
gkaiseril
Inspiring
November 18, 2017

Adobe no longer "owns" the PDF standard. It is obvious that these products cannot produce a file that complies with the ISO 32000-1 standard. I would also contact these web browser developers or distributors about this issue. It is not only an Adobe issue.

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dickdunbarAuthor
Known Participant
November 19, 2017

I wasn't aware of ISO 32000-1 standard.  Thanks.

As a developer, I always regarded application specific standards as "design by committee" .

Browser developers are not motivated to fix this;  they're concerned about speed, market share, security.

firefox changed the API and pushed it out without providing a "shim" for legacy extensions

( yes, Adobe fixed that; yes, it now loads but it doesn't work ).

PDFs, so far, haven't suffered from the whims of other document formats

planned obsolescence upgrades until consumers have had enough and move on;

leaving behind a trail of documents that no longer have software to read them.

PDFs have survived many generations of change ... but Adobe is not defending its

asset with technical upgrades.

If I can read it on my screen, I should be able to see a faithful representation of that in a PDF.

Where should I start with my browser campaign?

Internet Explorer, Edge, Opera, Chrome, Firefox, Safari, Vivaldi?

And why is this my problem to solve?

If I wanted to solve this problem for myself, I would probably pick open source Vivaldi,

but I have more important software to work on for myself.

D
dickdunbarAuthor
Known Participant
November 19, 2017

firefox 57.0 appears to have resolved the issue with the Acrobat extension.with one web page,

but not the Adobe site web page I posted in the start of this thread.

Adobe Acrobat extension for Mozilla Firefox   Still a blank page.

But mostly the firefox acrobat extension is operating as well as it did 2 months ago.

I have not yet tested chrome and internet explorer.

The New York Times now provides a "Print Friendly and PDF" icon in Microsoft Edge that works well, including clickable links.

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dickdunbarAuthor
Known Participant
November 17, 2017

I then used PDF-XChange Standard V6 print driver to append to the Acrobat created PDF,

and it rendered the page as expected.

Unfortunately, print drivers don't capture URL links on the page.

D
dickdunbarAuthor
Known Participant
November 17, 2017

It's even worse than expected. 

FireFox Adobe Acrobat Extension 18.0.2  produces blank pages

Chrome Adobe Acrobat Extension 15.1.0.6 now produces blank pages  ( it used to sorta work ).

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