Inspiring

Answered

The document could not be printed - There were no pages selected to print

Forum|Forum|12 years ago
September 11, 2014
65 replies
147467 views

Hey, since a few days I can't print PDF files with Acrobat XI (11.0.07).

I have tried to print with my own and with external PDF files. With secured and unsecured files. No way.

I see this 2 error windows

The document could not be printed
There were no pages selected to print

I can print the PDF files with Apple Preview without any problems.

I can also print the same PDF files with my browser (Google Chome)

But I can't print with Acrobat Pro.

Joerg

This topic is closed to new replies. Start a new post to keep the conversation going.

Correct answer dawn_3412

PERFECT! I have just picked up a new Macbook Air M4 and saw this same Error Message. This solution worked for me! In the PRINT Setup I checked the box to "Print as Image" and now it is Good! Printing is a little slow, but working. Thank you fir the advice.

Show previous replies

C

cara3332603758lq

Participant

so glad this thread exists because I just had this problem today and unistalling/reinstalling Adobe did the trick. Thank you!

C

Carly336472549bup

Participant

same here, going to try to reinstall now!

P

Pieter Pretorius

Participating Frequently

Is Adobe going to ignore this issue and never rectify it? Crikey!

A

Anonymous

Hi Guys,

I found the solution for OSX.

- I reinstall WITHOUT Case sensitive APFS .... and TADAM !

- I spent a lot of time to solvie this issue, and I don't test all possibilities (printer name UPPERCASE/lowercase/ ... )

Like Microsoft product, Acrobat product seems to not handle properly case sensitive name.

https://support.office.com/fr-fr/article/les-noms-de-fichiers-et-les-types-de-fichiers-non-valides-dans-onedrive-onedrive-entreprise-et-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa?ui=fr-FR&rs=fr-FR&ad=FR#macosxspecific

Happy new year 2020 |

Print safely

S

Scott273604238b3l

Participant

Any chance we can get a link to this solution that is in English, not French?

Same issue 11/29/22 Monterrey 12.6.1

P

Pieter Pretorius

Participating Frequently

I have the same issue with Acrobat and Yosemite.

Joerg KlausAuthor

Inspiring

After re-installing my system, Acrobat is working again.

A

andrewf3258588

Participant

What do you mean "system"?

K

ketcherside3

Participant

I am having the same problem on my Mac. Same 2 error windows. I am running an HP Officejet Pro. Is it the printer or the application?

Joerg KlausAuthor

Inspiring

Strange, yes, I have a HP Officejet Pro as well.

But it worked for a long time and from one day to another it stopped printing?? Strange.

I think it is the software. Printer has gotten no changes.

S

Sara_Forsberg

Inspiring

Hi Joerg,

The plot thickens. Both files print without error to my OfficeJet 8600 (with Enhanced Security enabled) from Acrobat Pro 11.0.09.

Have you tried printing these PDFs from Reader (as a test)?

Sara

S

Sara_Forsberg

Inspiring

Hi Joerg,

It could be the Enhanced Security preferences in Acrobat that is causing this error. Please choose Acrobat > Preferences (Mac OS) or File > Preferences (Windows) and click the Security (Enhanced) category. Deselect Enable Enhanced Security, and then try to print the file.

Let us know how it goes!

Best,

Sara

Joerg KlausAuthor

Inspiring

Thanks Sara,

No, I've deselected the "Enable Enhanced Security" and again I see this 2 error windows.

Best

Joerg

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.