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October 3, 2019
Question

The document could not be saved??

  • October 3, 2019
  • 2 replies
  • 3333 views

Dear ladies and gentlemen,

 

I'm using Adobe Acrobat XI. When I'm trying to save a pdf file I always get the error: "Das Dokument konnte nicht gespeichert werden. Eine Zahl liegt außerhalb des zulässigen Wertebereichs." or translated: "The document could not be saved. A number is out of range." Weeks ago I never had this error. 

Can anyone help me to solve this problem?

Thanks a lot!!

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    2 replies

    Amal.
    Community Manager
    Community Manager
    October 3, 2019

    Hi TiNes,

     

    Adding on to the discussion

     

    Please try the troubleshooting steps below and see if that works for you

     

    • Open the PDF in Acrobat.
    • Choose File Export To > PostScript.
    • In the Save As PDF dialog box, enter a different name for the file, and then click Save.
    • Go to the folder where you saved the PostScript file. Right-click the file and choose Open with Adobe Acrobat Distiller.
    • Acrobat Distiller converts the PostScript file into a PDF file. The PDF file is saved in the same folder. 
    • Open the PDF file in Acrobat. Now, try to view the pages or delete, insert, or add a page in the PDF.

     

    Moreover, Adobe Acrobat XI is not compatible with Mac OS 10.14.6. Please check the system requirements for Acrobat XI https://helpx.adobe.com/reader/system-requirements-old-versions.html Also, Adobe Acrobat XI is an old application, the updates security patch and new features are not available any longer. Please refer to the help article - https://helpx.adobe.com/in/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html

     

    Regards

    Amal

     
     
     
     
    ls_rbls
    Community Expert
    Community Expert
    October 3, 2019

    Did your computer just had an update? Are you running Windows 10? or did you upgraded to Windows 10 from a previous version?

     

    Please see this thread: https://helpx.adobe.com/acrobat/kb/a-number-is-out-of-range-error-viewing-pdf-deleting-pages.html

    October 3, 2019
    I have recently transferred all my files to a new MacBook Pro using MacOS 10.14.6
    ls_rbls
    Community Expert
    Community Expert
    October 3, 2019
    What was the prior operating system?