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A
Anonymous
October 3, 2019
Question

The document could not be saved??

  • October 3, 2019
  • 2 replies
  • 3333 views

Dear ladies and gentlemen,

 

I'm using Adobe Acrobat XI. When I'm trying to save a pdf file I always get the error: "Das Dokument konnte nicht gespeichert werden. Eine Zahl liegt außerhalb des zulässigen Wertebereichs." or translated: "The document could not be saved. A number is out of range." Weeks ago I never had this error. 

Can anyone help me to solve this problem?

Thanks a lot!!

    This topic has been closed for replies.

    2 replies

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    October 3, 2019

    Hi TiNes,

     

    Adding on to the discussion

     

    Please try the troubleshooting steps below and see if that works for you

     

    • Open the PDF in Acrobat.
    • Choose File > Export To > PostScript.
    • In the Save As PDF dialog box, enter a different name for the file, and then click Save.
    • Go to the folder where you saved the PostScript file. Right-click the file and choose Open with Adobe Acrobat Distiller.
    • Acrobat Distiller converts the PostScript file into a PDF file. The PDF file is saved in the same folder. 
    • Open the PDF file in Acrobat. Now, try to view the pages or delete, insert, or add a page in the PDF.

     

    Moreover, Adobe Acrobat XI is not compatible with Mac OS 10.14.6. Please check the system requirements for Acrobat XI https://helpx.adobe.com/reader/system-requirements-old-versions.html Also, Adobe Acrobat XI is an old application, the updates security patch and new features are not available any longer. Please refer to the help article - https://helpx.adobe.com/in/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html

     

    Regards

    Amal

     
     
     
     
    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    October 3, 2019

    Did your computer just had an update? Are you running Windows 10? or did you upgraded to Windows 10 from a previous version?

     

    Please see this thread: https://helpx.adobe.com/acrobat/kb/a-number-is-out-of-range-error-viewing-pdf-deleting-pages.html

    A
    Anonymous
    October 3, 2019
    I have recently transferred all my files to a new MacBook Pro using MacOS 10.14.6
    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    October 3, 2019
    What was the prior operating system?
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