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Participant
May 21, 2024
Question

The login window appears and disappears in Adobe Acrobat when logged in to Creative Cloud.

  • May 21, 2024
  • 1 reply
  • 352 views

I can login and use all other adobe products, but when I open Acrobat, I can see 'Sign in' in the upper right corner, but regardless if I try to click it or not, a blank white 'presumably' login pop up window, pops up and then disappears and Acrobat closes right after.

 

Ideas on how to solve this issue? I am using an enterprise account if that matters at all. I changed my password this morning, but everything else is working fine.

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    1 reply

    kglad
    Community Expert
    Community Expert
    May 21, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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