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Question

the scannned page using Acrobat Pro is strange

Forum|Forum|4 years ago
January 13, 2022
3 replies
697 views

Hello,

About Acrobat Pro 2021.011.20039.

I have made a scan using Acrobat Pro, and the result is strange :

- on the paper page : all text is black.

- on the scanned page using Acrobat Pro : some letters are black, and some letters are not black (like grey).

Why ?

This topic has been closed for replies.

P

pierret18811376Author

Inspiring

@gauravm7108785417141858

The 17 th of january you asked me to send you the problematic PDF files, and I have asked you the same day to send me your email address in order I can send you these problematic PDF files. But I have no news from you from the 17 th of january.

Please send me your email address (by private message) in order I can send you the problematic PDF files ?

G

gauravm7108785417141858

Adobe Employee

Hi,

Sent the mail id over private message.

Thanks,

Gaurav

G

gauravm7108785417141858

Adobe Employee

Hi,

Thanks for reporting the issue.

Can you please share a recording and if possible output file with us ?

Thanks,

Gaurav Maheshwari

P

pierret18811376Author

Inspiring

Hi Gaurav,

Could you send me an email in order I can send you (in private) the PDF files ?

Pierre

P

pierret18811376Author

Inspiring

I have forgotten to say that :

- my scanner is an HP PageWide MFP 377 DW.

- If I scan the same paper page using the HP software (HP Smart), I have no problem (all letters are black).

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