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Apr 20, 2017 2:57 PM UTC
Answered

There was a problem reading this document (15).

I am getting an error when I try to delete a page in a document:  There was a problem reading this document (15).  Is there a way to actually delete the document without having to re-do the whole thing all over again?

Tariq DarCorrect answer
Legend
May 16, 2017 8:09 PM UTC

Hi lisag0929,

Sorry for the delay in response.

You may visit this thread: "There was a problem reading this document (15)" , and I couldn't delete one of my pages. it never happened before.  check if that helps.

This is a generic error message and there could be multiple reasons why this is happening.

-Tariq Dar

42 replies

Participant
Oct 24, 2026 2:46 PM UTC

Sc00ps! You are really a very special, talented and generous person by sharing your knowledge this way. It’s very hard to find individuals like yourself. You must have been raised right.  Keep it up and thank you for saving me hours of more searching!  You are a ROCKSTAR!!!

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Participant
Jan 6, 2024 3:40 PM UTC

I found another work around. I extracted all of the pages into a seperate folder then combined the files back into a single pdf and that seemed to fix the problem.

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Participant
Mar 31, 2021 4:15 PM UTC

I have struggled with this for years, trying to find "workarounds" for these kinds of issues!  This worked!!!!!  Thank you!!!

 

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Participant
Nov 13, 2020 7:52 PM UTC

Thnak You!! this worked!!

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Participant
Oct 13, 2020 8:28 PM UTC

THANK YOU!!!!!  THIS WORKED 🙂 

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P_C_M
Participant
Jul 29, 2019 3:52 PM UTC

I hardly ever post or respond to threads but I was having a compatibility issue as well and sc00ps has the right answer (at least for me).

Thanks sc00ps!

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Participant
Sep 23, 2020 10:18 PM UTC

Right on

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Participant
Oct 20, 2017 2:31 PM UTC

Hi lisag0929

I have had this issue with DC (Pro) quite a few times and although I'm not an expert I have tried fixing it with the Accessibility tools.

It may not be the same issue but I have found when I get the error 15 message is when importing and then I cant delete the corrupt file.

The only thing I have found that works for me every time as I am not bothered about the structure in my books is to just delete the Tags at the top and then I can delete the pesky pages.

To find tags and structure

View \ Show-Hide \ Navigation Pane \ Tags

Hope this helps

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Participating Frequently
Oct 25, 2019 5:37 PM UTC

Worked for me too!

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Tariq DarCorrect answer
Legend
May 16, 2017 8:09 PM UTC

Hi lisag0929,

Sorry for the delay in response.

You may visit this thread: "There was a problem reading this document (15)" , and I couldn't delete one of my pages. it never happened before.  check if that helps.

This is a generic error message and there could be multiple reasons why this is happening.

-Tariq Dar

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Participant
Oct 5, 2022 4:38 PM UTC

Hello Tariq, as of today (Oct 2022) that thread link goes nowhere. However, sc00ps has the right answer below in this thread.

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