There was an error during initialization. Initialization of the rasterizer module failed.

Forum|Forum|8 years ago
November 20, 2017
2 replies
22403 views

I cant open my pdf files. This keep popping up.

"There was an error during initialization. Initialization of the rasterizer module failed." Also tried to reinstall the app without luck. What to do?

Thanks,

Install update and subscribe to Acrobat

This topic has been closed for replies.

Correct answer Pratyush1993

Hi Saulr,

If this problem still persists, i request you to trash your Reader(Please make sure to empty your trash as well off the reader) and reinstall from here: Adobe Acrobat Reader DC Install for all versions.

Please let us know if this worked for you.

Thanks

Pratyush1993Correct answer

Adobe Employee

Hi Saulr,

If this problem still persists, i request you to trash your Reader(Please make sure to empty your trash as well off the reader) and reinstall from here: Adobe Acrobat Reader DC Install for all versions.

Please let us know if this worked for you.

Thanks

kglad

Community Expert

reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

AnandSri

Community Manager

Hello trafficnordic,

Sorry for the delay in response to your query and apologize for the inconvenience caused. As per the description above, you are not able to launch the Adobe Reader app as you are getting an error "Rasterizer Module failed", Is that correct?

We have sent you an email registered with Adobe Forums, please check your email inbox, and help us with the requested information.

Regards,

Anand Sri.

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