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Participant
April 3, 2024
Question

There was an error opening this document. The file cannot be accessed by the system

  • April 3, 2024
  • 1 reply
  • 845 views

I hve Adobe Acrobat Pro X. I have a shared Dropbox on 3 computers. On 2 of the 3 computers everything is working well. On one computer I am having issues opening some of the pdfs documents. The file is indicated as a PDF File but I cannot open it. The Adobe message is "There was an error opening this document. The file cannot be accessed by the system."  I checked the other computers for the same document. I am able to open the particular document on the other 2 computers. I am not sure of what the issue is.

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1 reply

Amal.
Community Manager
Community Manager
April 10, 2024

Hi there ,

 

Hope you are doing well and thanks for reaching out.

 

Please go through the correct answer marked in the similar discussion https://adobe.ly/3UcPaJh and see if that works for you.

 

~Amal