This document could not be reader enabled

I am using Adobe Acrobat 2017 (17.011.30199) to create pdf fillable forms.  I have always been successful with doing this but am now getting "This document could not be reader enabled" when I do a Save As --> Reader Extended PDF --> Enable More Tools and providing a new filename.

My help desk uninstalled and reinstalled adobe and it worked fine and I saved over a dozen documents.

Then I had to electronically sign a document and had to set up the reason for signature.  After doing that, I got the message again.  I removed the reason for signature but am still getting the message.

I have gone through these posts and tried some of the items with no success.  It has to be a setting somewhere since it worked when acrobat was freshly installed  Note: I do not have Adobe Live Cycle.

Any assistance would be greatly appreciated.