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Participant
August 10, 2023
Question

thumbnail windows

  • August 10, 2023
  • 1 reply
  • 281 views

hello everyone

i have a odd question.

in my company we work with virtual workspace which work with Vmwer DEM.

every time when user log out and log in he dont get same workspace that he work before, so the thumbnail dont save.

the question is what is the softwere that windows run when i mark in th checkbox on "enable pdf thumbnail...." and where i can download it

thanks for answers

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1 reply

Eric Dumas
Community Expert
Community Expert
August 10, 2023

I experience similar issues with other types of virtual machines. I think there is a purge of all traces left by the users, like the browsers clean the history, cookies.... when closing the session.

You could try to use Adobe Bridge to scan your folder, it creates a thumbnail folder and you can even choose its location in the preferences.

In windows, On your keyboard, press the Windows + R keys at the same time. In the Open field, type %temp%, then press ENTER. The temp folder will open. you might see the thumbnails there.