Inspiring

Question

Title: Why Doesn't the Adobe Acrobat Community Allow Members to Share Technical Tips and Information?

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Adobe's Acrobat Community provides members with an opportunity to ask questions and receive technical assistance. However, why doesn't it provide an equally straightforward opportunity for experienced Acrobat users and developers to share original technical tips, practical solutions, and educational information?

I recently asked about this apparent omission and received the following response from a community moderator:

"The forums aren’t the place for tips. many of us use youtube, but you can choose what works best for you".

With all due respect, why should knowledgeable Adobe Acrobat users and developers be directed to third-party platforms such as YouTube simply because they want to contribute useful information rather than ask a question?

Surely, sharing technical knowledge should be just as welcome as requesting it.

My question to Adobe Community Management is straightforward:

Why doesn't the Acrobat Community provide a dedicated option for members to publish original, noncommercial technical tips and educational information for the benefit of other members?

And more importantly, will Adobe consider introducing such a feature?

Dave Creamer of IDEAS

Community Expert

I think if you present the problem you had and the solution you found (the tip), it would be better. You could ask if anyone has a better solution to the problem (the question).

Personally, I don’t have a problem with just tips but I could see a lot of basic techniques being posted.

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David Creamer: Community Expert (ACI and ACE 1995-2023)

Randy Hagan

Community Expert

Check the Ask a Question box and provide an answer. It’s not subversive, it’s merely expedient.

Your post title will tell all you want readers to know.

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Randy Hagan

Community Expert

I don’t know what to tell you.

Nobody is preventing you, or anyone, from providing technical tips here. I’ve done it in other forums in this community myself. While I’ll admit there’s no surfeit of technical tips specifically in the Acrobat forum, there are plenty of them in other application forums around here. And if they’re good, I’m more than sure that Adobe Community Management would welcome your additions to the cause. Really.

Could you point us to where you were told technical tips weren’t welcome in these forums?

Randy

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boilermaker73Author

Inspiring

Randy,

Thank you for responding.

In answer to your question, I previously asked how to publish technical tips or share information in the Adobe Acrobat Community Forum and received the following response from a community moderator:

"The forums aren’t the place for tips. many of us use youtube, but you can choose what works best for you".

That statement is precisely why I raised this issue.

I'm encouraged by your assurance that technical contributions are welcome. However, my original question remains unanswered.

When I select Create Post in the Acrobat Community, the interface directs me to Ask a Question, without an apparent option to publish a standalone technical tip, tutorial, or informational discussion.

Could you please explain the specific procedure for publishing an independent technical contribution in the Acrobat Community without presenting it as a question?

My objective is simply to share original, practical Acrobat JavaScript knowledge that other members may find useful.

Thank you.

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