Skip to main content
Participant
January 5, 2018
Answered

Tool screen is so large I cannot use it- cannot resize it

  • January 5, 2018
  • 2 replies
  • 818 views

I cant use any of the attached tools- a new window opens so large I cannot get the okay button to save it such as watermarks or anything else for that matter. How is it suppose to be used????

This topic has been closed for replies.
Correct answer try67

Go to Edit - Preferences - General and under "Scale for screen resolution" select "Auto-Detect".

2 replies

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
January 6, 2018

Go to Edit - Preferences - General and under "Scale for screen resolution" select "Auto-Detect".

jane-e
Community Expert
Community Expert
January 6, 2018

Can you change the resolution of your monitor?

Or use the keyboard shortcut of Return (or Enter on Windows) for Okay?

What size monitor do you have and what is your resolution?

Participant
January 6, 2018

Yes tried all of that and cannot use any of those tools that open in another window. When I launch my acrobat I think it opens in Microsoft edge. I think I will try changing my default browser and see if that makes a difference.

jane-e
Community Expert
Community Expert
January 6, 2018

Acrobat should not open in a browser. It is a stand alone application. Which version do you have? How do you launch it?

And yes, please try something other than Edge. There is a reason that I.E. / Edge has only 3.9% of the market. Try Chrome, or even Firefox.

Browser Statistics