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mlg1
Participant
April 11, 2026
Answered

Tools Not Working

  • April 11, 2026
  • 3 replies
  • 46 views

Tools stopped working for my subscription to Adobe Acrobat Pro -- unable able to edit, organize pages, etc.  Troubleshooting included closing/reopening Acrobat, restarting laptop, and ending Acrobat in Task Manager.  Also tried checking for updates, but update failed at first. Functionality returned after a successful second attempt at updating.  Has anyone else had problems with Tools after last updates to Adobe -- Continuous Version on 3/26/2026 and Security Update on 4/11/2026. 

    Correct answer mlg1

    The issue was fixed by updating Adobe and now no difficulties with tools. Thanks.

    3 replies

    Meenakshi0101
    Community Manager
    Community Manager
    April 13, 2026

    Hi mlg1,

     

    Thank you for reaching out, and sorry for the trouble caused.

     

    As mentioned earlier, the issue has been resolved after the update. It seems there may have been a temporary glitch that caused this behaviour. Please confirm if the issue still persists or if you're experiencing any other difficulties with the tools in Acrobat.

     

    Let us know if you need any help.

     

    Thanks,

    Meenakshi

     

    mlg1
    mlg1AuthorCorrect answer
    Participant
    April 13, 2026

    The issue was fixed by updating Adobe and now no difficulties with tools. Thanks.

    Meenakshi0101
    Community Manager
    Community Manager
    April 13, 2026

    Hi mlg1,

     

    That’s great! Thank you for confirming.

    Let us know if we can be of any help.

     

    Thanks,

    Meenakshi

    mlg1
    mlg1Author
    Participant
    April 11, 2026

    I’m using Windows

    Karl Heinz  Kremer
    Community Expert
    Community Expert
    April 11, 2026

    No problems on my Mac. Are you running Acrobat on a Mac or on Windows?