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Participant
July 26, 2023
Question

Tooltips functional when viewed in Mac Preview app?

  • July 26, 2023
  • 1 reply
  • 685 views

I'm on a Mac (12.6.3) using Acrobat Pro 2023.003.20244, which I just bought and downloaded yesterday. 

 

I'm using Acrobat Pro to create hover tooltips -- you hover over text in a PDF, and additional help text should pop up. I've followed the guidance in every post I can find, and none of them work -- at least not when I try to open the resulting file in the Mac Preview app. 

 

Is it possible that some of the interactivity you can create in Acrobat is only functional if your end user is opening the file in Acrobat??

 

--jerry 

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1 reply

Bernd Alheit
Community Expert
Community Expert
July 26, 2023

Yes

try67
Community Expert
Community Expert
July 26, 2023

To elaborate, many (non-Adobe) PDF viewers are known to be very problematic, implementing some features, and not others, or doing so badly. Apple Preview in specific is known to be very buggy for a long time now. It corrupts PDF form fields just by opening the file, for example. So it should be avoided, if at all possible.

Participant
July 26, 2023

Thanks, Bernd and try67.  I'm not able to control how end users open the documents I'm creating, so it sounds like it may be a waste of time to even create the interactive tooltips. Bummer.