top half of adobe stamp missing when printed

Forum|Forum|8 years ago
November 14, 2017
3 replies
2722 views

Make a dynamic stamp "Approved and my name". Place stamp on PDF and print. Entire top half of the stamp is missing. Cuts right in half and just prints the bottom half.

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Correct answer Karl Heinz Kremer

I cant update my software. Its controlled by our IT department. I have tried printing "Documents and Stamps". I have eliminated printing issues as I have said. Can you test on DC Pro to see if you are having the issue rather than guessing what it might be?

I just printed a document with the "Approved" stamp without any problems. This was using the latest version of Acrobat. The screenshot from Reader you've posted shows that it is up to date with yesterday's update. The Acrobat Pro screenshot shows that it's not yet updated. The first thing I would do is have IT update my version of Acrobat to see if that fixes the problem (your experience with Reader suggests that it will).

B

billf22804310

Participant

I am having the exact same problem. Did you find a solution? My Adobe updates are current.

miked2705851Author

Known Participant

billf22804310,

Try printing with the Adobe PDF writer as your print driver to create a postscript file, then distill that before you add your stamps. If that doesn't work (which it doesn't always) then I have no other suggestions. Saving as a PDF right out of FrameMaker seems to be the issue. I have been fighting this for quite a while now, and Adobe was no help at all.