Transfer Adobe Acrobat Pro 2020 academic version to new computer

Question

Hi all,

I have a Windows 10 computer and moving as many applications as possible to my Windows 11 computer. How do I transfer Adobe Acrobat Pro 2020 academic, non-subscriber, perpetual, single-user license to the Windows 11 computer?

I have an Adobe account with my personal email and it's linked to my Adobe subscription products. Acrobat was purchased when I was at a university and used my university email address to activate it. I'm not there anymore and don't have access to my university email account but I did pay for the academic version with my own funds so I own it and have the serial number for activating.

I'd like to move Acrobat to my Windows 11 computer and link the serial number to my Adobe account so that it shows up in my list of Adobe software. Any help would be greatly appreciated. Many thanks for your assistance.

Karl Heinz Kremer · Answer

I suspect that without access to the academic email adddress, you would no longer be eligible for the academic discount. If there is a way to do that, there is a good chance that only Adobe's customer service can help you with transferring this license.

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