Transferring Adobe Pro X

Question

Good morning,I have a copy of Abobe Pro X on a computer that I am going to reinstall windows on. I can't seem to locate the serial number. I want to try reinstalling Windows however if that doesn't remedy the issues I am having I am going to get a new laptop. I want to transfer the product to that computer if that happens. I had already transferred the product to the computer I am working on currently. Please let me know how I can locate the serial number if I don't have the original packaging that came with the product years ago.Thanks,

kglad · Accepted Answer

you have 3 ways to recover a serial number that you once had:

1. if you purchased from or registered with adobe (automatically done with cs6):,

a. you can check your account, https://accounts.adobe.com

b. you can check with adobe support* (be prepared to give the email address used when registering purchasing)

2. if your adobe program is installed on another computer you can recover its serial number from that computer, (win:) http://www.belarc.com/free_download.html, (mac:) https://mac-product-key-finder.com/

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

*

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Test Screen Name · Answer

If you registered it will be in your account details. Registering is a good thing.

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