Trouble cancelling trial subscription

Forum|Forum|5 months ago
October 20, 2025
1 reply
198 views

I subscribed to the free Adobe trial today and I cannot cancel. The page does not load on the last click even if I'm using my phone or laptop. Tried edge and chrome. I feel this is a scam because even the chat doesn't work and there is no contact email or telephone number.

Cancel subscription

G

greg_7877

Participant

same damn problem word for word this is insane!

Jeffrey_A_Wright

Legend

Sarah, I am sorry, Adobe, and many other companies and services, are affected the current Amazon Web Service outage. Please view and bookmark https://adobe.ly/4njv37I to be kept up to date on the impact to Adobe services.

I would recommend you try again in a few hours, or tomorrow, as the Amazon Web Service outage is continuing. ^JW

I

interesting_judge7599Author

Participant

As you appear to be an employee. Can you please cancel my 'free trial' thank you.

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