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Participant
August 31, 2020
Question

Trouble resaving pdf as working on remediation.

  • August 31, 2020
  • 2 replies
  • 480 views

for the first few resaves it is ok but after that receive a message that cannot save as same name.  says to resave as something else.  then i do more changes and i have to resave that file.  by time done have a series of temp files.  This never used to be a problem but have upgraded to surface and updated Adobe Acrobt DC pro.  What can i do because this is causing significant delays in remediation of a document and makes one wonder about alternative software...

 

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2 replies

Karl Heinz  Kremer
Community Expert
Community Expert
August 31, 2020

Take a look at this old blog post, and even though I have not heard about this lately, this may still be a problem: http://khkonsulting.com/2014/01/who-is-hogging-my-file/

 

When you turn off Explorer's preview function, this may go away. 

Lynda5EF9Author
Participant
August 31, 2020

Wow....i think this might be the solution....so far so good!  Thank you so much...this was a tough one to figure out.

 

 

 

ls_rbls
Community Expert
Community Expert
August 31, 2020

Hi,

 

Can you provide more info about your Acrobat Pro DC version update and the operating system where this is happening? 

 

You mentioned about upgrading...which operating system where you using before?

 

Also, if you can share a screnshot when Acrobat throws the error that would be helpful.

 

Thank you.

Lynda5EF9Author
Participant
August 31, 2020

It reads "The document could not be saved.  Cannot save to this filename.  Please save the document with a different name or in a different folder."

 

Using Adobe Acrobat DC Pro - downloaded August 27, 2020.  Office 2016 - moved from desktop to Surface set up with Docking Stn.