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ALTREDMX
ALTREDMX
Participant
December 17, 2018
Answered

TROUBLE TO PRINT

  • December 17, 2018
  • 3 replies
  • 905 views

HI! I HAVE TROUBLE TO PRINT AN DOCUMENT, TO CLOSE THE APP  AND WITH DE ZOOM IN ANY

DOCUMENT PDF AND ALWAYS SEND THIS MESSAGE.

I HAVE A MAC WITH macOS High Sierra, ver. 10.13.6

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi ALTREDMX,

It seems that you are using the Adobe Acrobat Reader DC

As you have mentioned, you get an error when you try to either print, close the app or zoom in the PDF.

Did you check if it is an issue with all PDFs that you access or with some particular PDFs?

What is the current version of the application? Identify the product and its version for Acrobat and Reader DC

Is this issue started occurring after any recent update or changes on the machine?

Please make sure that you have accepted the EULA for the application.

Also, check if there is an update pending.

Regards,

Meenakshi

3 replies

Z
Zaid33072152zbuh
Participant
October 21, 2023

TROUBLE TO PRINT

 

 

D
Donald264497425qhi
Participant
October 5, 2022

I recivded an email withe a form. WHEN I TRIED TO PRINT IT I only get half of the form.      couldi talk to a real person.

D
Donald264497425qhi
Participant
October 5, 2022

I recieved a email with a form and i tried to print it I onlygot half of the form.

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
December 18, 2018

Hi ALTREDMX,

It seems that you are using the Adobe Acrobat Reader DC

As you have mentioned, you get an error when you try to either print, close the app or zoom in the PDF.

Did you check if it is an issue with all PDFs that you access or with some particular PDFs?

What is the current version of the application? Identify the product and its version for Acrobat and Reader DC

Is this issue started occurring after any recent update or changes on the machine?

Please make sure that you have accepted the EULA for the application.

Also, check if there is an update pending.

Regards,

Meenakshi

ALTREDMX
ALTREDMXAuthor
Participant
January 9, 2019

THANK YOU!

The problem has been solved. I just had to update the application!

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