Trying to open Acrobat Pro DC - Got a message "Please wait a few minutes while update is installed".

Adobe Acrobat Pro DC stopped working on Mac - "You do not have permission to open the application"

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Legend

Thank you for reaching out, and sorry about the delay.

If you still experience the same behavior, please try removing the application and running the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the machine and reinstall the application from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Check if that helps.

Let us know if the issue persists.

Thanks,

Meenakshi

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