trying to start adobe acrobat for the first time, verification message is sent to a wrong email

Question

i registered everything and after installing acrobat reader and the cloud creative blah blah blah and starting acrobat reader,
the email i registered with has a number in it (example2 @17413941), its a gmail. and im logging in through the gmail sso, acrobat is showing that it's sending the verification code email to my email but without the number (example@ gmail.com) !!!!! and i have tried to sign in so many times even acrobat blocked any more attempts!!!! i don't understand how a simple thing such as installing a piece of software is made so complicated!!!!!!!!!!! how can i fix this if ever?

Amal. · Answer

Hi Saleh,

Hope you are doing well and sorry for the trouble and the delay in response. As described, you have entered a wrong email and want to change it.

Please checkout the steps shared in the help page https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html and see if that works for you.

Regards

Amal

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