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Participant
November 5, 2024
Question

turn off pop-up help window

  • November 5, 2024
  • 1 reply
  • 287 views

Who can help me??

How do I disable pop-ups when using Adobe Acrobat Pro? Every time I want to enlarge an image, for example, the pop-up has a list of image options. Does anyone know how to disable this feature? I can't always click somewhere else to close it, it takes too much time. Explain it step by step. I use Windows 11.

Margaritha

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1 reply

AnandSri
Community Manager
Community Manager
December 30, 2024

Hi Margaritha,

I hope you're doing well. We apologize for the delayed response and trouble.

Could you please share a screenshot of the pop-up message or window you’re seeing? This will help us guide you on how to turn the feature or services on/off. In the meantime, you can try the following steps:

  • Go to Menu > Preferences > General
  • Uncheck "Show me messages when I launch Adobe Acrobat"
  • Click OK, restart the app, and check if the issue is resolved.

We’re here to assist you.

Thanks,
Anand Sri