Turn off reminders to update: Support for Adobe 2015 is no longer available

Question

My client is continuously receiving a reminder from Adobe that they are no longer supporting the 2015 version. These reminders pop-up everytime she opens Adobe. How can I stop these reminders from popping up. This is on a Windows 10 computer.

Attached is the notice itself

Amal. · Answer

Hi Christopher

Hope yo are doing well and sorry for the trouble. As described, your client is getting the reminder every time she opens the Adobe Acrobat application.

Please try the following preference setting and see if that helps. Go to Edit (Windows), Adobe Acrobat (Mac) > Preferences > General > Under 'Messages from Adobe' Uncheck 'Show me messages when I launch Adobe Acrobat' > Click OK and reboot the application and check.

Hope this will help

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded