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RoadShow55
Participant
July 30, 2025
Answered

Turn Rulers on by default

  • July 30, 2025
  • 1 reply
  • 597 views

It seems I was able to find old answers for old versions that are no longer valid.

I have the Acrobat reader, version 2025.001.20577 and I don't want to have to turn the rulers on every time I open a file.

Isn't there a default setting? Edit - Perference - General or any other catagory doesn't have a selection.

 

I hope someone has an answer.

 

Thank you...

    Correct answer AnandSri

    Hello @RoadShow55 

     

    I hope you're doing well, and we apologize for the delayed response and the trouble.

    Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20630, Planned update, Aug 18, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.

     

    Reset the app's preferences once and reboot the machine. If the issue continues, use the Acrobat Cleaner tool to perform a clean installation, restart the machine, and install Acrobat Reader.

     

    Let us know how it goes.

    Thanks,

    Anand Sri | Acrobat Community Team
    Meet Acrobat Studio

    1 reply

    creative explorer
    Community Expert
    creative explorerCommunity Expert
    Community Expert
    July 30, 2025

    @RoadShow55 Before you open any PDFs, open your 'Preferences,' Command K (MAC), or Control K (P). Scroll down to Units and Rulers, and their might be a box that you can 'check mark' on rulers. Click on Ok. 



    After doing this, you should close and reopen Acrobat for the setting to take full effect. From then on, rulers should automatically appear when you open a PDF.

     

    m
    R
    RoadShow55Author
    Participant
    July 31, 2025

    Thanks for the suggestion, but that option is not there.

    Other ideas?

    AnandSri
    AnandSriCorrect answer
    Legend
    August 23, 2025

    Hello @RoadShow55 

     

    I hope you're doing well, and we apologize for the delayed response and the trouble.

    Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20630, Planned update, Aug 18, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.

     

    Reset the app's preferences once and reboot the machine. If the issue continues, use the Acrobat Cleaner tool to perform a clean installation, restart the machine, and install Acrobat Reader.

     

    Let us know how it goes.

    Thanks,

    Anand Sri | Acrobat Community Team
    Meet Acrobat Studio

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