Two Error with the latest version

Forum|Forum|2 years ago
September 24, 2023
2 replies
1583 views

Hello!

I have installed the latest version of Acrobat Reader (free version) over windows 11 uptodate.

Everytime I open a PDF an odd popup appears, check it attached, message is in Spanish but in English could be:

Acrobar has closed unexpecttedly. Click "More Information" to see possible solutions.

Other issue: the left side panel "All tools" cant be hide bu default, I already setup in Config the option to rememebe the actual layout and nothing, any ideas?

Thanks!

Mario

This topic has been closed for replies.

mlacunzaAuthor

Participant

Any idea how to get rid of the left side panel: "All tools" ? every time I open the reader its still there...

Abambo

Community Expert

Uninstal the reader.

Clean with the Acrobat Cleaner tool.

Reinstall Acrobat.

See gere: https://helpx.adobe.com/download-install/kb/uninstall-reinstall-acrobat.html

ABAMBO | Hard- and Software Engineer | Photographer

mlacunzaAuthor

Participant

I already did it, I install first the version from the Windows Store, some weeks ago the problem start, reinstall it and the same; so now I installed using the installer from the Adobe website and the same message appears again and again.

Abambo

Community Expert

You also need to run the cleaner in between. That is important.

ABAMBO | Hard- and Software Engineer | Photographer

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