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Participant
July 15, 2021
Question

Two factor authentication (with SMS) for client signature

  • July 15, 2021
  • 2 replies
  • 578 views

I need functionality to send documents for client signature with two factor authentication (incl SMS).

Your staff via the help chat are unable to assist. Can you please advise what package is required to facilitate this (in Australia)?

This topic has been closed for replies.

2 replies

Amal.
Legend
July 16, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described you want need the functionality to send documents for client signature with two factor authentication (incl SMS).

 

Please check out the help page https://helpx.adobe.com/sign/using/adobesign-authentication-phone.html which talks about Adobe sign authentication method (Voice and SMS) and see if that helps.

 

Regards

Amal

ls_rbls
Community Expert
Community Expert
July 16, 2021

Are you requiring the Client to sign with electronic signature, or a certificate-based digital signature?

 

I think You may be able to do that by adopting a workflow with Adobe Sign.

 

You may need a Teams Plan or Business Plan, for example, since in the individual plan of Adobe Sign such features are somewhat limited.