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jond82479776
Participant
October 15, 2023
Question

Two infuriating Adobe annoyances - please help

  • October 15, 2023
  • 2 replies
  • 241 views

1. In desperate attempt to build its Cloud business, Adobe thought it smart to bother Outlook users w/ pop-up iintruding upon EVERY file attached to Outlook message begging user to attach as link to Adobe's useless cloud, vs as an actual file. HOW DO I TURN THIS OFF? i NEVER will ever want to use this option.

 

2. Since Adobe started, for last 20 years or whatever, thumbnails have been on the left, and were visible as default. Now, they are not visible as default, they appear on the right (HUH???? AFTER 30 years you seriously think this novel amazing idea is really what people want??) AND, of course, the "innovative new look" features hiding anything that might be useful - including controls to toggle on/off thumbnails.

3. Hidden controls in new look include, Certificates to Adobe sign docs (another measure of company's pathetic offerings - DocuSign is SOOOOO much easier to use than Adobe, and was a tiny startup that ate Adobe's lunch in this). Can no longer find it Edit/Toools, no little pen offering, have to go to search bar and type in Certificate to call up controls. 

-FIRE YOUR HEAD OF UX IMMEDIATELY. COULDN'T POSSIBLY BE WORSE.

 

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2 replies

John Waller
Community Expert
Community Expert
October 15, 2023

You posted to the Download & Install forum although your post seems to relate to Acrobat issues.

 


@jond82479776 wrote:

1. Outlook users w/ pop-up iintruding upon EVERY file attached to Outlook message


 

Are you using an Acrobat plugin in Outlook?

https://helpx.adobe.com/acrobat/using/adobe-document-cloud-for-outlook.html

 

That may be prompting you every time you attach a file to an email. You can switch the prompt off in the plugin settings.

 

If that's not the case, we'll need more information about exactly what you are doing in order to assist you.

 


2. Since Adobe started, for last 20 years or whatever, thumbnails have been on the left, and were visible as default. Now, they are not visible as default, they appear on the right


 

Sounds like you're dealing with the new Acrobat experience; Adobe's so-called "Modern Viewer" - which has had a mixed reception at best. The new UI has upset many veteran users.

https://community.adobe.com/t5/acrobat-discussions/quot-new-acrobat-quot-bookmarks-thumbnails-now-forced-to-right-side-why/td-p/13188747

 

Do you have a "Disable new Acrobat" option in the hamburger menu to revert the UI to what you're used to?

https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-interface/m-p/14052807

kglad
Community Expert
Community Expert
October 15, 2023

what are you doing/using that's related to anything adobe?