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barthmaul
barthmaul
Inspiring
May 20, 2020
Answered

Two time stamps servers, no default

  • May 20, 2020
  • 1 reply
  • 4231 views

Is it possible to use two different time stamps ? We are using two types of digital signature - one internal (based on our own certificates) and one external (based on external, qualified certificates). We have two different time stamp servers (internal and external) - but Acrobat needs one to be the default (and then all the time stamps come from the default one). Is it possible not to choose the default one and let the user choose the time stamp server every time he/she creates the signature ?

This topic has been closed for replies.
Correct answer ls_rbls

Because we are using two different electronic signatures - a qualified one (eIDAS) and a internal one. And we have two different time stamp servers - one qualified (we pay for every time stamp) and one our own. It is not a technical difference but legal.


To answer your question appropriately, yes you need Adobe Sign to do this.

 

The Adobe Sign workflow was specifically improved to meet the eIDAS compliance and regulations.

 

You will be able to use multi-factor authentication and custom time-stamp servers with Adobe Sign.

 

You can read more here:

 

 

 

In the first bullet link "Adobe Sign and eIDAS compliance", scroll all the way to the conclusion of that document.

 

You will find the official Adobe posture in regards to the legal aspects and how such compliance is met.

1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
May 20, 2020

Hi barthmaul,

 

Yes that is possible under Adobe Sign custom time stamp providers. See guidance below:

 

 

 

barthmaul
barthmaulAuthor
Inspiring
May 20, 2020

Thank You very much. So I need a Adobe Sign service to do it ? Not possible without it ?

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
May 20, 2020

Well, in Acrobat, when you go to Edit , Preferences--->>>Signatures you should be able to configure the time stamp servers for your users.

 

Using the Adobe Sign custom timestamp  providers guidance as a reference, you should be able to do similar steps.

 

You may have to test with setting up a directory server to manage the digital certificate for your users in addition to the  default timestamp server and your other timestamp server.

 

You should be able to export the  custom timestamps for that second server to your users  so that they get more than one option during signing time.

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