Skip to main content
A
aby_7676
Participant
April 7, 2025
Answered

Unable to access AI generation on chrome and Edge Extensions

  • April 7, 2025
  • 1 reply
  • 337 views

I was able to use the AI generation & AI assistant and its features on my web browser  when opening up a PDF for the past week or so, but today when i am trying the  feature is no longer there?  Is there somehting i can do to enable it on the extentions?

I have access on the desktop version, jsut not on the extentions anymore.

 

 

Correct answer creative explorer

@aby_7676 it sounds like the extensions were temporarily unavailable or that the browser extension providing that functionality might have been disabled or updated. Check your browser's extensions or add-ons manager to ensure the relevant PDF extension with AI capabilities is still enabled.

  • If it's disabled, simply re-enable it. 
  • If the extension is enabled, try updating it to the latest version, as sometimes features are temporarily removed or relocated during updates.

As a temporary workaround, you can continue to utilize the AI features within your desktop version of the PDF software while you troubleshoot the browser extension.

1 reply

creative explorer
Community Expert
creative explorerCommunity ExpertCorrect answer
Community Expert
April 8, 2025

@aby_7676 it sounds like the extensions were temporarily unavailable or that the browser extension providing that functionality might have been disabled or updated. Check your browser's extensions or add-ons manager to ensure the relevant PDF extension with AI capabilities is still enabled.

  • If it's disabled, simply re-enable it. 
  • If the extension is enabled, try updating it to the latest version, as sometimes features are temporarily removed or relocated during updates.

As a temporary workaround, you can continue to utilize the AI features within your desktop version of the PDF software while you troubleshoot the browser extension.

m
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices