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QUC
Participant
April 6, 2026
Answered

Unable to activate adobe on my microsoft sevice9

  • April 6, 2026
  • 1 reply
  • 24 views

My account is activated in my mobile while in my Microsoft serface 9 is not?

    Correct answer JoseRizal

    Make sure you’re signed in with the same Adobe account on your Surface 9 as on your mobile. Try signing out and back in, and check if your subscription is active under your account. Also ensure your device is connected to the internet. If it still doesn’t activate, try reinstalling the app or checking for updates.

    1 reply

    JoseRizal
    JoseRizalCorrect answer
    Participant
    April 6, 2026

    Make sure you’re signed in with the same Adobe account on your Surface 9 as on your mobile. Try signing out and back in, and check if your subscription is active under your account. Also ensure your device is connected to the internet. If it still doesn’t activate, try reinstalling the app or checking for updates.