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AkanchhaS8194121
Legend
December 8, 2016

Hi Arvina39475271,

Could you please confirm under which email address you have registered for the Acrobat subscription? as the email address you have used to sign in on Adobe forums doesn't have any subscription under it.

Please make sure that you are signing in the application using the correct Adobe i.d (email address) under which you have subscribed for the Acrobat subscription.

Regards,

Akanchha