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D
Di36840194edxj
Participant
April 19, 2024
Question

unable to cancel free trial

  • April 19, 2024
  • 1 reply
  • 1117 views
I am unable to cancel my free trial for Adobe Acrobat Pro.  I tried to cancel on your website multiple times but I kept running into an error:
 
I attempted to use your live chat to solve the issue but the customer support would send a message informing that they were busy and leave the conversation immediately. Therefore I am writing to log this issue and have my free trial cancelled. 
    This topic has been closed for replies.

    1 reply

    M
    Martin36840674o462
    Participant
    April 19, 2024

    Dobrý den, zrušil jsem zkušební verze,ale bylo mi naúčtována platba za měsíční platby. Žádám vás,aby jste zrušili platbu, neboť jsem vaší stránku zrušil ve zkušební době. Odpovídám na Vámi zaslany e-mail o úhradě používání Adobe, ačkoliv jsem ho nepoužil ani není nainstalován.Dekuji za pochopení. S úctou a pozdravem Martin Sirotny 

    Amal.
    Amal.
    Legend
    April 30, 2024

    Hi there

     

    This is something better handled by our billing team.

     

    You may start the conversation by clicking the dotted icon in the lower right corne  here: https://adobe.ly/3xZJQAn

     

    ~Amal

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