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hrcs
hrcs
Participant
June 2, 2026
Answered

unable to cancel plan

  • June 2, 2026
  • 1 reply
  • 28 views

We have a plan that hasn’t been used in a while, payment details are old and no longer in use. When I try to cancel the plan the page just whirls round and doesn’t go any further, cannot cancel. 

Please help?

    Correct answer Tariq Ahmad Dar

    Hi ​@hrcs,

     

    Thanks for reaching out, and sorry for the troubled experience

    For cancellation and a refund-related question, please visit this post: https://adobe.ly/4vI71YL


    ~Tariq

    1 reply

    T
    Community Manager
    Tariq Ahmad DarCommunity ManagerCorrect answer
    Community Manager
    June 2, 2026

    Hi ​@hrcs,

     

    Thanks for reaching out, and sorry for the troubled experience

    For cancellation and a refund-related question, please visit this post: https://adobe.ly/4vI71YL


    ~Tariq

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